FAQ/Support Center

1. How do I contact BTTO?

By Phone
We want to hear from you! The fastest way to contact us is by phone. Call xxxxx to talk with someone about your questions, concerns, and for process updates. You can reach us from 7 am-7 pm CST Monday-Friday, excluding federal holidays.

By Email
You can send us a message on our contact us page. Please allow 1-2 business days for us to reply. If you need to cancel an order or have another time-sensitive question, please call us.

By Chat
You can also chat with our team when the “chat with us” button is available on the bottom right-hand corner of your screen. We're available 8 am-5 pm CST Monday-Friday, excluding federal holidays.